Incident watch

What it is

If your company is hit by ransomware, we tell you within 24 business hours what the attackers published about you, and watch where it reappears for 90 days. It is a service delivered by our analysts, not an automatic feature.

What it includes

• A dated statement of what was published about you, within 24 business hours.
• A 90-day watch of where it reappears, by e-mail.
• One 30-minute call with an analyst.

Limits

• One incident per 12 months. For another statement, ask us for a quote.
• The 24 business hours start when you report the attack. They are a service commitment, not a guarantee.

Waiting period

Incident watch is available 30 days after you add it. Until then, your Access page shows the day from which you can report an attack. If you remove it and add it again, the 30 days start again.

Not insurance

Incident watch is a service, not insurance: no compensation is paid. It does not prevent an attack and does not repair one. It tells you what was published about your company, and where it reappears.

How to report an attack

1. Open your Access or your account.
2. In the Incident watch block, choose “Report an attack”.
3. Add a short note and, if you want us to be able to call you, a phone number. Both are optional.
4. We confirm by e-mail, and your statement arrives within 24 business hours.

Price

€10 a month or €100 a year, excl. VAT, following your Access: monthly with a monthly Access, yearly with a yearly one. Add it or remove it from your Access at any time. Removing it stops it at once; the current period is not refunded. During your free trial nothing is charged: it is added to the invoice of the trial end.